Medicare Compensation Recovery is currently planning an online system that will automate the compensation recovery process for industry and claimants. We are seeking to deliver the new system by early 2016, and invite industry participants (insurers and lawyers) to an industry meeting to discuss your needs.
We expect the new system to allow industry to meet its legislated obligations though portal technology allowing the creation and management of cases, the provision of history statements and the completion of cases online.
The anticipated design of the new system could include the production of a valid Notice of Charge (NoC) within 24 hours if the case is finalised and the claimant logs in to complete the history statement immediately upon notification. NoCs are expected to be delivered electronically, avoiding the delays previously experienced with postal services.
Whilst it is hoped that the majority of straightforward cases will be managed through the new system, we will continue to provide operator assisted service for the more complex matters. We will be holding meetings in capital cities during February and March. To register your interest, please contact us at MCRS@humanservices.gov.au For more information, please visit http://www.humanservices.gov.au/business/services/medicare/medicare-compensation-recovery-program/