Support for Support Staff
Professional development opportunities for your support staff have now been offered by the Society annually for several years. Is your support team benefitting?
Access the individual CPD sessions directly through the Society Recordings Store. Or for packages (see below), please contact the Society at cpd@lst.org.au to request them and we will send through an invoice. Once the invoice has been paid, access to the recording/s will be emailed to you.
You can download the latest Support for Support Staff Flyer here.
- Brain Hacks for Productivity
- Understand and Manage Stress
- Understand Your Brain and How to Care for It
- Wills and Estates 101
- Behind the Wheel – A Practical Demonstration of the Conveyancing Journey using PEXA
- Conveyancing in a Nutshell
- Conveyancing Aspects of Family Law
- The Who, What and When of Estate Planning and Estate Administration
- Demystifying LTO Processes
Package Pricing – to request, please contact us at cpd@lst.org.au and we will send through an invoice.
- Suite of any 3 recordings $125
- Suite of the 4 recordings $175
- Suite of the 9 recordings $395
Brain Hacks for Productivity
$49
Dr Hayley North, Founder, Understand Your Brain
In this session, Dr Hayley North considers the saying, work smarter, not longer! She uncovers natural tendencies of the brain that reduce productivity, then learn strategies to boost focus and creative problem solving. In an industry with a multitude of factors competing for your attention we discuss how to regain control and reduce the growing emphasis on ‘pseudoproductivity’. We discuss the detrimentals of constant task switching and learn time management techniques that will allow us to effectively schedule the mentally demanding tasks.
Understand and Manage Stress
$49
Dr Hayley North, Founder, Understand Your Brain
In this session, Dr Hayley North explores the evolution of the stress system in our brain and body and how it responds to modern psychological stressors with outdated physiological reactions.
- Learn how to maintain the right balance of stress, because short-term (acute) stress can benefit our productivity an attentional focus. However long term (chronic stress) can cause burnout, and lead to physical and mental illness.
- Discuss and practise strategies to immediately reduce stress and change key lifestyle factors to build resilience and tolerance to future stressors.
Understand Your Brain and How to Care for It
$49
Dr Hayley North, Founder, Understand Your Brain
In this session, Dr Hayley North delves into neuroscience fundamentals to understand the organ responsible for mental health: the brain. Learn how a network of electrical cells and brain regions produce emotions, stress, memory and motivation. Learn 4 fundamental principles of brain function and discuss evidence-based strategies to work with the brain to improve mental health and wellbeing.
The fundamental principles are:
- Mental health is physical brain health (how to optimise brain health).
- The brain has the capacity for change (neuroplasticity).
- The brain always tries to save energy (hack the habit formation system).
- Most brain processes are subconscious (learn to regain control).
Wills and Estates 101
$49
Matthew Pawson, Consultant, Rae & Partners and Melanie Kerrison, Managing Director, Rae & Partners
This session was delivered to support staff at law firms and is an equally excellent resource for new graduates and early career lawyers. In this session, Matthew Pawson, Consultant, and Melanie Kerrison, Managing Director, Rae and Partners, provide tips on ensuring efficient and accurate assistance to your firms clients by providing the best results for executors and beneficiaries whilst maintaining an understanding of, and consideration to, the emotional component of estate administration. This session explores the interplay between important legal principles and how they are dealt with in practice across a range of areas in drafting wills and administering estates.
You will gain an insights into the legal issues and understanding of the practical aspects of the:
- the relationship between effective Will drafting and effective estate administration
- addressing potential challenges to Wills at the drafting stage, including capacity, TFM and other potential issues;
- application of trust law to Wills and estate administration in managing testamentary trusts, including charitable trusts;
- trusts and estates with income tax and capital gain taxation issues;
- residency issues estate assets held both interstate and internationally;
- managing executors and beneficiaries who don’t, or won’t, get along
- administration of estates and trusts with missing executors and beneficiaries.
Behind the Wheel – A Practical Demonstration of the Conveyancing Journey using PEXA
$89
PEXA Team
With this session, PEXA’s purpose is to introduce and enable electronic conveyancing into Tasmania by creating system solutions that are compatible, reliable and able to be used by all interested parties. PEXA aims to facilitate the transition to a positive digitised experience by introducing and adopting new streamlined systems, process, ways of working and behaviours across the various stakeholder groups. In this session, presented into the 2024 Property and Commercial Law Conference, PEXA provides a demonstration to demystify the experience of e-conveyancing and pique the viewer’s interest in readying one’s legal practice.
The key takeaways from this session are:
- Exposure to PEXA Exchange and high level walk through
- A glossary of useful terminologies and references
- An implementation roadmap
Conveyancing in a Nutshell
$45
Deidre Tan, Wallace, Wilkinson & Webster
Deidre Tan previously from Wallace, Wilkinson & Webster (now Page Seager Lawyers) presents an introduction to conveyancing for legal support staff. This covers pre-settlement, settlement and post-settlement:
- Client instructions
- Contract review
- First letters
- Conducting searches
- Preparing documents
- Booking the settlement
This also includes a handy checklist that covers the phase, general to do tasks, what the purchaser representative needs to do, and what the vendor representative need to do.
Deidre Tan graduated with a combined Bachelor of Business and Bachelor of Laws degree from the University of Tasmania in 2012. She was admitted as a Barrister and Solicitor of the Supreme Court of Tasmania in August 2013. Prior to commencing practice with Wallace Wilkinson & Webster in 2017 in the area of Conveyancing, Deidre was a team member at SAI Global Property Division for a period of 2 years.
Conveyancing Aspects of Family Law
$45
Deidre Tan, Wallace, Wilkinson & Webster
After her very popular and practical Conveyancing in a Nutshell session, we welcome back Deidre Tan previously of Wallace, Wilkinson & Webster (now Page Seager Lawyers) to present an introduction to conveyancing aspects of family law matters for legal support staff. Deidre Tan graduated with a combined Bachelor of Business and Bachelor of Laws degree from the University of Tasmania in 2012. She was admitted as a Barrister and Solicitor of the Supreme Court of Tasmania in August 2013. Prior to commencing practice with Wallace Wilkinson & Webster in 2017 in the area of Conveyancing, Deidre was a team member at SAI Global Property Division for a period of 2 years.
The Who, What and When of Estate Planning and Estate Administration
$45
Kimberley Martin, Kate Moss and Eve Hickey, WMM Lawyers
This session, conducted by a panel of local experts in the area, is a deep dive into the timeline from ‘estate planning’ to ‘estate administration’, including:
- WHO is in control: the attorney, the guardian, the administrator, the executor, the trustee, the appointor, the principal, the protector or … the terminator;
- WHAT is the purpose/effect of each document (and particular clauses in them);
- WHAT are the formal requirements (including witnessing requirements) for each document and
- WHAT happens if those formal requirements are not met: binding death benefit nominations, powers of attorney, enduring powers of attorney, instruments appointing enduring guardians, wills, trust deeds, deeds of succession, grants of probate and grants of representation;
- WHAT assets are governed by what document: personal assets, superannuation, life insurance, jointly owned assets and trust assets; and
- WHEN does each document become operative and expire (if at all): immediately, upon incapacity, upon a certain event occurring or time period passing, upon separation, upon divorce, upon death or a combination of these?
Kimberley Martin is a senior estate planning, commercial, tax and trusts lawyer. Kimberley’s range of expertise includes estate planning, tax, business succession, trusts and superannuation law, with a particular emphasis on complex needs, international, and high net worth estate planning.
Kate Moss is a senior probate lawyer. Kate leads a team that works on trusts and estate administration, and on legal issues that arise as a consequence of the death of a person. This includes resolving superannuation, insurance, ownership, trust, and related issues when someone has died.
Demystifying LTO Processes
$45
Land Titles Office Team
This session delivered by the LTO team unpacks some of the mysteries of the Land Titles Office in relation to our systems and administrative processes. Some of the things covered include: Examples of common mistakes seen by the LTO and how to avoid them; Frequently Asked Questions: Let’s get these answers right!
Mathew Phipps started with the Land Titles Office as a clerk in 2003. He was held the position of Examiner (Registrations) and worked in the General Law and Powers of Attorneys areas before settling into the role of Development Officer. Mathew also assists in the Strata Dispute adjudication process and holds the position of Assistant Recorder. Mathew has been involved with the development of the Tasmanian Online Land Dealings (TOLD) system from the beginning and conducted the initial rollout training around the state.
Joanne Lovell has worked at the Land Titles Office since 2003. She has had various roles within the Office over that time period including Clerk, Examiner (registrations) and currently as a Development Officer. Joanne was part of the development and implementation of TOLD.
Nick Doyle started at the LTO in 2004 as Technical Officer in Plan Records, in 2009 moved into the Plan Examination Section and since 2019 has held the position of Principal Examiner (Registration). Nick assists with the management of the Registration section which is responsible for the examination and registration of all dealings within the LTO.






